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Our Guarantee

ActivAided Orthotics backs our posture training shirt with a 30 Day Money Back Guarantee and a 90 Day Manufacturer Warranty. To ensure you receive the best customer service, register your product. In the event you need to contact us, we will be better able to assist you quickly.

Money Back Guarantee

ActivAided Orthotics offers a 30 Day Money Back Guarantee for online purchases. If for any reason you are not satisfied with your ActivAided, you may return it within 30 days of receiving the original product for a full refund or exchange.

Purchases made through third parties are subject to their warranties and procedures. While many of our affiliates honor our 30 Day Money Back Guarantee, refunds must be processed through the party that issued the product.

If you have any questions about this guarantee, please contact us at 412-348-1261 or via email at info@activaided.com.

Manufacturer Warranty

The ActivAided posture training shirt is guaranteed to experience no significant defects in workmanship or material that compromise the integrity of the product for a period of 90 Days from the date of delivery of the product.

This warranty does not cover any damages due to user error, whether purposeful or accidental, to the Base Garment, Back Panel, Anterior and Lateral Panels, or Posterior Thoracic Extension Panel. Replacement panels are available to purchase on the ActivAided Orthotics website.

Exclusions and Limitations

This warranty will not apply under the following circumstances:

  • Damage by extreme overuse, accident, or abuse.
  • Modifications or repair performed by unauthorized persons.

To Submit a Claim

Repairs or replacements will be made through ActivAided Orthotics directly, not through any distributors.

Contact ActivAided Orthotics at 412-348-1261 or via email at info@activaided.com to submit a claim.

Approved claims will be fixed, or replaced if necessary, within 30 days of the damaged product arriving at our facility. ActivAided Orthotics will either issue a prepaid shipping label or you will be reimbursed for the cost to ship the damaged product to us.

DISCLAIMER

ActivAided products are not subject to any additional expressed or implied warranties.