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Privacy Rights

Protecting your privacy is important to us. Please read the following privacy policy before using the site or submitting any personal information. By using this site, you are automatically accepting the terms described below. We hope the following privacy policy will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

Information Collected

The personal information collected from you is used to give you the best experience that we can provide. Your use of this website and the purchase of products give us the right to collect the information that you input.

We may collect any and all information that you provide to us, including name, billing address, shipping address, telephone number, email, insurance provider or prescribing physician.

We primarily use the information we collect to process the submitted order. All reasonable precautions have and will continue to be taken in order to prevent unauthorized access to your information.

Any data collected for credit card payments are processed through Stripe on a secured website linked to ours. Please see their website to view their privacy policy.

ActivAided Orthotics may use your information to contact you for any of the following reasons: user testimonials, product feedback, newsletters, and customer appreciation events.


Our site may use this tool to expedite the ordering process and improve your experience. You have the ability based on your personal preferences to prevent your browser from accepting cookies. If you choose this option, website functionality may be slightly hindered.

Disclosing Information

ActivAided Orthotics will not disclose any of your personal information to a third party, with the exception of direct requests, such as connecting you with a DME, processing your credit card information through Stripe, and your packages being delivered by a courier company.

Changes to this Policy

Any changes to this Privacy Policy will be amended here and will replace the previous version. The changes to the policy will be applied to information collected from that point forward and will not be applied retroactively. We will take reasonable steps to draw your attention to any changes to this policy. However, we suggest checking this policy on our website each time you visit to confirm that it still meets your approval.


You may use the forms or emails listed on the Contact Info page to get in touch with ActivAided Orthotics or require us to remove your information from any list under our control.